Repair services provider2024
Laptop Repair Service
A booking and tracking platform for a repair business that was running on phone calls.
ReactNode.jsAWS
The challenge
Intake, scheduling and status updates all happened over the phone, so customers had no visibility once a device was dropped off and staff repeated the same answers all day.
- Status
- Live
- Booking
- Self-service
- Hosting
- AWS Amplify
What we did
- 01
Online booking
Customers select a service and book a slot without calling.
- 02
Service tracking
Status visible to the customer through the repair lifecycle, removing the follow-up calls.
- 03
Deployed on AWS Amplify
Hosted for straightforward, low-maintenance operation.